Tag: Consumer trust

The US Federal Trade Commission (FTC) is tackling the potential misuse of AI-based technologies, such as ChatGPT, to commit fraud or scams. FTC Chair Lina Khan said the agency is ready to use its current laws against unfair and deceptive practices to hold companies accountable if they misuse the technology. Nasdaq's President and CEO Adena Friedman noted that while AI can be used for the good of society, it must be regulated and used responsibly. Expect the FTC to enforce laws to protect American consumers from misuse of AI technology.

WhatsApp is standing up for their users living in the UK by signing an open letter to protect their online privacy. The UK's Online Safety Bill (OSB) could lead to mass surveillance by weakening encryption and undermining privacy. This letter challenges the government's idea of sacrificing privacy for safety and warns of potential indiscriminate surveillance should the OSB pass. Sign up today for one of the world's most trusted messaging services.

WhatsApp is standing up for their users living in the UK by signing an open letter to protect their online privacy. The UK's Online Safety Bill (OSB) could lead to mass surveillance by weakening encryption and undermining privacy. This letter challenges the government's idea of sacrificing privacy for safety and warns of potential indiscriminate surveillance should the OSB pass. Sign up today for one of the world's most trusted messaging services.

This article discovers how ChatGPT AI model can satisfy customers more than traditional customer support chatbots. With the research of 1,000 U.S. consumers and retailer interviews, we can see that 67% of the users felt understood by ChatGPT and 56% of them are likely to shop from a brand with this advanced AI model. Improved customer satisfaction and trust is achieved with ChatGPT's capabilities of context and emotion recognition. You may want to consider this AI model for your customer service!