ServiceNow, a Santa Clara, California-based company, recently took another step towards being the latest advocate of artificial intelligence technology with the announcement of new generative AI capabilities in their business applications. The Silicon Valley giant has partnered with Microsoft Corporation and OpenAI to meet the growing demand for this still-emerging technology. From chatbots to internal record searches, customers may benefit from these new technological advancements.
ServiceNow had already established a good relationship with Microsoft in the AI space. This partnership will continue to strengthen as ServiceNow has access to Microsoft’s AI software along with OpenAI’s cutting-edge large language models. This is great news to those who will now have the option to generate chat responses, change employee benefit systems and more.
AI is a technology that continues to rise in popularity and big-name tech companies like Microsoft, Apple, and Google are all taking advantage of this technology in various forms. These include partnerships with OpenAI to gain access to its AI models. This is great news for users of ServiceNow’s business applications who can now make use of this technology for their own business needs.
ServiceNow has also made other strides in the AI space this year by acquiring AI companies including Attivio Inc., Element AI, and Hitch Works. In the wake of frequent announcements from tech giants, ServiceNow has made it clear that they are keen to remain at the forefront of the AI trend and continue to provide the best solutions for their customer base. At their annual conference in Las Vegas, they highlighted these recent acquisitions and solidified their future in the AI landscape.
