SaaS Trends to Watch: Shadow SaaS, Contract Changes, and ChatGPT Adoption

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According to a new study by SaaS management company Productiv, enterprises are gradually reducing the number of unused software-as-a-service (SaaS) apps while increasing SaaS spending. The study surveyed 100 million SaaS licenses within the United States using Productiv’s own services, covering the period from 2021 to 2023. Results show that organizations are anticipated to spend almost $10,000 per employee on SaaS in 2023, with an average department utilizing 87 SaaS apps, marking a 27% increase between 2022 and 2023. Engineering teams were found to use the most SaaS apps, with an average of 108 utilized. In contrast, IT and security teams saw the most significant increase in SaaS app usage between 2022 and 2023. Shadow SaaS apps, which are purchased by employees unknown to the IT team, were detected using Google Social Login and employee expense reports, and appear to be mostly Evernote, Coursera, and Canva.

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Frequently Asked Questions (FAQs) Related to the Above News

What is the study about?

The study by Productiv is about the use of software-as-a-service (SaaS) apps in enterprises within the United States from 2021 to 2023.

What did the study find about SaaS spending?

The study found that enterprises are gradually reducing the number of unused SaaS apps while increasing SaaS spending. Organizations are anticipated to spend almost $10,000 per employee on SaaS in 2023.

How many SaaS licenses were surveyed?

The study surveyed 100 million SaaS licenses within the United States.

What is the average department utilization of SaaS apps?

The average department utilization of SaaS apps is 87, marking a 27% increase between 2022 and 2023.

Which department uses the most SaaS apps?

Engineering teams use the most SaaS apps, with an average of 108 utilized.

Which SaaS apps are commonly purchased through Shadow IT?

Shadow SaaS apps detected using Google Social Login and employee expense reports appear to be mostly Evernote, Coursera, and Canva.

Which teams saw the most significant increase in SaaS app usage between 2022 and 2023?

IT and security teams saw the most significant increase in SaaS app usage between 2022 and 2023.

Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.

Aniket Patel
Aniket Patel
Aniket is a skilled writer at ChatGPT Global News, contributing to the ChatGPT News category. With a passion for exploring the diverse applications of ChatGPT, Aniket brings informative and engaging content to our readers. His articles cover a wide range of topics, showcasing the versatility and impact of ChatGPT in various domains.

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