OpenAI’s GPT-4 Faces User Complaints, Prompting Investigation into Model Behavior

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OpenAI’s GPT-4 hit by user complaints; company promises action to fix it

OpenAI’s GPT-4 large language model has come under fire as users voiced their dissatisfaction with its performance. The company acknowledged the negative feedback and assured users that it was actively investigating the issues.

In a tweet, the official X account for ChatGPT stated, we’ve heard all your feedback about GPT4 getting lazier! we haven’t updated the model since Nov 11th, and this certainly isn’t intentional. model behavior can be unpredictable, and we’re looking into fixing it, accompanied by a saluting emoji.

The free version of ChatGPT operates on the 3.5 version, which offers fewer advancements compared to the GPT-4.

Coincidentally, OpenAI CEO Sam Altman was dismissed by the board on November 17, just days after the last model update. However, following discussions involving Microsoft, Altman eventually returned to his role at OpenAI after accepting a position at the Windows-maker.

Altman reaffirmed his commitment to the company and its mission on November 30, expressing his support for the board’s independent review of recent events.

Only a day after OpenAI’s acknowledgment of user complaints, Google introduced its enhanced large language model Gemini, which powers its upgraded version of Bard. At the same time, xAI, backed by Elon Musk, expanded the availability of its AI chatbot Grok to more paying users on X.

As OpenAI works to address the issues with GPT-4, users eagerly await the promised improvements to the model’s behavior and performance. With increased competition in the field of large language models, including Google’s Gemini-powered Bard, the pressure is on OpenAI to deliver a satisfactory solution to users.

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The incident involving Altman’s temporary departure from OpenAI only adds to the turbulent atmosphere surrounding the company. However, Altman’s return and his support for the independent review indicate a commitment to addressing any challenges and moving forward with the company’s mission.

As the industry evolves and the demand for advanced language models continues to grow, companies like OpenAI and Google will undoubtedly face scrutiny. Users can expect further developments and enhancements in this field as competition drives innovation and improvements in large language models.

OpenAI’s reassurance to users demonstrates their dedication to delivering a reliable and effective product. As they work towards resolving the issues with GPT-4, customers will be eagerly watching to see how OpenAI responds and whether their concerns are adequately addressed.

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