OpenAI Investigated by US Regulator for Potential Consumer Harm from ChatGPT App

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OpenAI, the Microsoft-backed company known for its ChatGPT app, is currently under investigation by the US Federal Trade Commission (FTC). The probe aims to determine whether the popular app generates false information and mishandles user data, potentially causing harm to consumers. OpenAI has been asked to provide information about incidents where users were falsely disparaged and to outline the measures the company has taken to prevent such occurrences in the future.

The FTC’s investigation comes after reports surfaced about ChatGPT’s ability to produce offensive, false, or bizarre content, sometimes referred to as hallucinations. FTC Chair Lina Khan, while speaking at a congressional committee hearing, expressed concerns about the app’s potential to generate defamatory or untrue statements, as well as the unauthorized disclosure of sensitive user information.

The focus of the FTC’s investigation lies primarily on the potential harm to users resulting from ChatGPT’s capabilities. However, it also addresses OpenAI’s use of private data to develop its world-leading model, known as GPT-4. This technology serves as the foundation for ChatGPT and other programs offered by OpenAI to companies through licensing agreements.

OpenAI CEO Sam Altman took to Twitter to express regret over the leaked news of the investigation, emphasizing the importance of trust-building. Altman stated that OpenAI would cooperate with the FTC, affirming the company’s commitment to ensuring the safety of its technology and its adherence to consumer protection laws.

It is worth noting that an FTC investigation does not automatically lead to further action. The commission may choose to close the case if it is satisfied with the response provided by the target company. However, if illegal or unsafe practices are discovered, the FTC has the authority to demand corrective action and potentially file a lawsuit.

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At the time of reporting, OpenAI and the FTC had not issued any comment regarding the investigation.

Frequently Asked Questions (FAQs) Related to the Above News

What is OpenAI?

OpenAI is a company that is backed by Microsoft and is known for its ChatGPT app, among other programs.

Why is OpenAI being investigated by the US Federal Trade Commission (FTC)?

OpenAI is being investigated by the FTC to determine if the ChatGPT app generates false information and mishandles user data, potentially causing harm to consumers.

What incidents is OpenAI being asked to provide information about?

OpenAI is being asked to provide information about incidents where users of the ChatGPT app were falsely disparaged.

What measures is OpenAI being asked to outline?

OpenAI is being asked to outline the measures it has taken and plans to take in the future to prevent users from being falsely disparaged by the ChatGPT app.

What concerns have been raised about the ChatGPT app?

Concerns have been raised about the ChatGPT app's ability to produce offensive, false, or bizarre content, as well as the potential unauthorized disclosure of sensitive user information.

What other aspect of OpenAI's operations is being investigated by the FTC?

The FTC's investigation also addresses OpenAI's use of private data to develop its world-leading model, known as GPT-4, which serves as the foundation for programs like ChatGPT.

Is OpenAI cooperating with the FTC during the investigation?

Yes, OpenAI CEO Sam Altman has expressed the company's commitment to cooperating with the FTC and ensuring the safety of its technology.

What are the potential outcomes of the FTC investigation?

The investigation may lead to the FTC closing the case if it is satisfied with OpenAI's response. However, if illegal or unsafe practices are discovered, the FTC may demand corrective action or file a lawsuit.

Has OpenAI or the FTC made any comments about the investigation?

At the time of reporting, neither OpenAI nor the FTC had issued any comments regarding the investigation.

Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.

Aniket Patel
Aniket Patel
Aniket is a skilled writer at ChatGPT Global News, contributing to the ChatGPT News category. With a passion for exploring the diverse applications of ChatGPT, Aniket brings informative and engaging content to our readers. His articles cover a wide range of topics, showcasing the versatility and impact of ChatGPT in various domains.

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