The Public Authority for Special Economic Zones and Free Zones (Opaz) has taken a step in the right direction by introducing the use of ChatGPT, which is an artificial intelligence technique, in order to improve the quality of services they provide. This will enable employees to maximize their efficiency while processing applications from investors and provide them with a quicker and more suitable responses.
ChatGPT is a popular artificial intelligence technology that is used to analyse data more accurately and quickly as it can provide answers to common questions posed by clients. It also allows employees to have continuous and immediate support available at any time and from anywhere. This will save time spent in training many employees and enhance the performance of existing employees.
Mohammed bin Abdulmajeed Al Hooti, the manager responsible for the digital transformation of Opaz, has commented that this Chat GPT service can be accessed on desktop and mobiles by the staff of different divisions so as to achieve the highest quality of service. It also allows them to make well-informed decisions within the department and process applications seamlessly. Moreover, the new employees and projects can use this tool to compare data quickly and accurately.
Introducing the Chat GPT technology benefits both the customers of Opaz and the organization itself. All facets of the service provided by Opaz, from making investors’ applications to delivering the results can be done quickly and effectively. Customers can also get timely and accurate responses to their queries and be assured of a positive experience with the services of Opaz.
Moreover, Opaz is looking to implement the Chat GPT service in all of its zones. It aims to establish these zones as incubators for artificial intelligence technologies and as a result of this, increase efficacy and productivity of the organization, refine employees’ communication skills and save both time and resources.
Opaz has been successful in achieving its own success through building a solid ground for investors who are offered the best services and experiences. By the use of ChatGPT, the organization is looking forward to improve the quality of their services and bring a new wave of innovative and efficient processing of applications.
