New Relic has launched Grok, a generative Artificial Intelligence (AI) assistant that uses OpenAI’s large language model to monitor and fix software performance issues. The new solution makes it incredibly easy for engineers of all experience levels to quickly solve complex monitoring and development issues without manually sifting through telemetry data.
Grok’s chat interface allows users to type any kind of question in plain language, such as “Why is my shopping cart service slow?” or “How did the latest server update impact my app?”. Grok takes the query and searches through the entire New Relic platform, including 30 monitoring services, to suggest possible causes and solutions. In addition, Grok can help with configuring instrumentation and debugging code-level errors.
With the integration of OpenAI’s large language models, businesses can now significantly streamline their observability process. This provides an easier alternative to the complex systems and unhelpful troubleshooting interfaces many observability platforms offer.
New Relic is an American software company offering cloud-based services for monitoring and information collection. It was founded in 2008 and is headquartered in San Francisco, California. The company provides a wide range of monitoring services that are used by more than 800,000 users worldwide.
Manav Khurana is the Chief Product Officer at New Relic since 2021. He leads the company’s product strategy and delivery, and works to help customers get the most out of the New Relic platform. Prior to New Relic, Khurana was the Vice President of Infrastructure & Operations at Splunk for 6 years. He has also worked in various leadership roles at Google, Yahoo, and Microsoft. His industry experience and strong problem-solving skills make him ideal to lead the team at New Relic.
