Early Thursday morning, a massive outage impacted Microsoft ad services, Bing, Copilot, ChatGPT, and DuckDuckGo. Bing’s API suffered issues, affecting Microsoft Copilot, DuckDuckGo, and ChatGPT’s web search functionality. Microsoft swiftly responded, acknowledging loading issues with Copilot and working to isolate the root cause to expedite service recovery.
The outage also affected Microsoft Advertising services, including various APIs like Ad Insight, Campaign Manager, and Reporting. Users reported service disruptions, with DuckDuckGo, a privacy-centric search engine, briefly taken offline due to its reliance on the Bing API. OpenAI, known for its advanced AI technologies, also acknowledged the problem.
Although no official statement has been released by Microsoft, the timing of the outage coincided with recent tech announcements by OpenAI and Microsoft, introducing new technologies like GPT-4o and Copilot+ PCs, respectively. The outage began around 3 AM ET, primarily impacting users in Asia and Europe, as indicated by a spike in outage reports for Bing on Downdetector.
Despite the service disruptions, companies and users are looking for a swift resolution to resume normal operations. The incident highlights the interconnected nature of digital services and the importance of effective communication and response strategies in addressing unforeseen challenges in the tech industry.
Frequently Asked Questions (FAQs) Related to the Above News
What services were affected by the outage?
The outage impacted Microsoft ad services, Bing, Copilot, ChatGPT, and DuckDuckGo. Additionally, Microsoft Advertising services, including APIs like Ad Insight, Campaign Manager, and Reporting, were affected.
What specific issues did users experience during the outage?
Users reported service disruptions, including loading issues with Copilot, DuckDuckGo being briefly taken offline, and web search functionality being affected for ChatGPT due to problems with the Bing API.
When did the outage occur and who was primarily impacted?
The outage began around 3 AM ET and primarily impacted users in Asia and Europe, as indicated by a spike in outage reports for Bing on Downdetector.
Did Microsoft provide any official statement regarding the outage?
No official statement has been released by Microsoft at this time, but they are actively working to isolate the root cause and expedite service recovery.
How did the outage affect companies like OpenAI?
OpenAI, known for its advanced AI technologies, was impacted by the outage as their ChatGPT service relies on the Bing API for web search functionality.
What does the outage highlight in terms of the tech industry?
The incident highlights the interconnected nature of digital services and the importance of effective communication and response strategies in addressing unforeseen challenges in the tech industry.
Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.