MGM Resorts, a renowned hospitality and entertainment company based in Las Vegas, faced a significant cybersecurity outage that disrupted its operations and caused its websites to go down. The computer system outage impacted not only the company’s headquarters but also its various properties and resorts.
One of MGM Resorts’ well-known properties, the Bellagio Las Vegas, confirmed that their computer systems were down, leading to the resort carrying out all computer-based operations manually. Additionally, credit card machines at the properties were also affected by the outage.
Upon visiting the official MGM Resorts website, users were greeted with a message stating that the website was currently unavailable, accompanied by an apology. The message provided contact numbers for reservations, member services, and concierge assistance.
The company took to social media to address the technical issues it was facing and acknowledged the cybersecurity problem. MGM Resorts promptly initiated an investigation with the assistance of external cybersecurity experts upon detecting the issue. They also informed law enforcement and took immediate action to protect their systems and data, including shutting down certain systems. The investigation is ongoing, and further details will likely emerge as it progresses.
MGM Resorts has not yet responded to inquiries regarding the cybersecurity outage from Fox Digital.
With 19 resorts spanning the globe and boasting over 40,000 rooms, MGM Resorts is a prominent player in the hospitality industry. Some of their renowned properties include the MGM Grand, Mandalay Bay, Luxor, and New York-New York in Las Vegas, as well as the Borgata in Atlantic City, New Jersey.
As the investigation continues into this cybersecurity incident, it serves as a reminder of the increasing threat posed by cyberattacks. Organizations must prioritize the implementation of robust security measures to safeguard their systems and data from potential breaches. The rise of artificial intelligence tools has also contributed to an increase in cyberattacks, making it crucial for companies to be vigilant and proactive in their cybersecurity efforts.
Overall, this incident highlights the significant impact that a cybersecurity outage can have not only on a company’s operations but also on its reputation. As technology continues to advance, businesses must remain diligent in protecting their digital infrastructure to ensure uninterrupted operations and customer trust.