MCE Systems, the pioneer of digital Device Lifecycle Management, has announced the appointment of Dr. Erez Manor as the new Head of Research and Development (R&D). This strategic move is a testament to Mr. Manor’s exceptional contributions and dedication to the company over the past 13 years.
Mr. Manor initially joined MCE as a leader in Intellectual Property (IP) and later transitioned to Data Systems & Cloud architecture. His remarkable growth within the company is a testament to his leadership skills, industry knowledge, and commitment to innovation.
The promotion of Erez Manor to Head of R&D further highlights his pivotal role in MCE’s evolution and underscores the company’s commitment to fostering in-house expertise, privacy, and security within their enterprise-grade digital-first Device Lifecycle Management (dDLM) platform. Mr. Manor’s establishment of an internal Information Security Organization and his appointment as CISO exemplify his dedication to maintaining strict privacy and security standards.
Eyal Shpits, SVP Operations, expressed enthusiasm regarding Mr. Manor’s appointment, stating that they are thrilled to have him in this key role. Shpits commended Manor’s innovative thinking and exceptional track record, and expressed confidence that he will lead the team to even greater heights.
Dr. Erez Manor also shared his excitement about his new role, emphasizing his commitment to innovating and enhancing MCE’s platform. He aims to secure MCE’s position as the pioneer of dDLM.
As the Head of R&D, Erez Manor will drive the continuous development of MCE’s dDLM platform. Additionally, he will oversee the launch of new, transformative AI-led customer service solutions. These solutions, leveraging artificial intelligence, will augment MCE’s existing AI-based products such as AI Chatbot-booster, AI-enabled Cosmetic Grading, and AI-driven Contextual Marketing Engine.
MCE Systems, established in 2005, is a leader in digital-first mobile device lifecycle management (dDLM) for operators and their partners. Their industry-leading solutions mobilize operations, increase revenues, and reduce inefficiencies by providing comprehensive device diagnostics, trade-in management, and device return services. With over 18 years of experience, MCE has earned the trust of Tier-1 operators and their partners as they deliver exceptional customer experiences.
This announcement of Dr. Erez Manor’s appointment as Head of R&D showcases MCE Systems’ commitment to innovation and its dedication to maintaining its position at the forefront of dDLM. With Dr. Manor’s extensive experience and expertise, MCE Systems is well-positioned to continue leading the industry in device lifecycle management and shaping the future of digital-first solutions.