Atlassian, a leading provider of collaboration software, has announced its new AI-infused tools at its annual user conference, TEAM 2023, in Las Vegas. The new tool called Atlassian Intelligence integrates generative artificial intelligence (AI) into its team collaboration platform Confluence to help IT teams become more efficient.
The integration with OpenAI gives customers the ability to summarize decisions, create tweets based on product specifications, and draft test plans for product updates in Jira Software. Furthermore, their Jira Service Management now includes a virtual agent to respond to queries about company policies as well as recommend Confluence articles and pages for faster issue resolution. These features are available for Early Access and some may transition to being paid over time.
Sherif Mansour, Head of Product AI at Atlassian, said: “With AI technology advancing rapidly, we’re excited to share how we’re bringing its power and magic to the full family of Atlassian Cloud products through Atlassian Intelligence that can unleash the potential of every team.”
Notably, Microsoft, a major competitor of Atlassian, has recently invested in OpenAI as well. Microsoft and Google have implemented generative AI-based virtual assistants to help users create texts more quickly.
Atlassian is an enterprise software company focused on helping teams collaborate, and has been providing innovative solutions to our customers since 2002. It offers products like Jira, Confluence, and Trello that revolutionize the way teams manage their projects, collaborate on content, and make decisions. Its products are used by millions of users across a variety of industries, from financial services to education. Through Atlassian, product users have access to the tools and resources they need to effectively manage complex initiatives, no matter the size or scale.
Sherif Mansour is the Head of Product AI and is responsible for integrating AI technologies into the product portfolio. He brings over 20 years of experience and joined Atlassian in 2019. Under his leadership, Atlassian has developed and launched the Atlassian Intelligence suite which includes AI-powered features such as summarizing decisions, drafting tweets, and creating test plans. Additionally, under his guidance, advanced virtual agents have been incorporated into the Jira Service Management product. Sherif is committed to furthering the use of AI in the enterprise software space and is continuously innovating and developing new approaches to leverage the power of AI in Atlassian’s products.
