Laivly, an AI technology company focused on developing automation solutions for the contact center industry, has been ranked second on Forbes’ list of Canada’s Best Startup Employers 2024. This recognition showcases Laivly’s commitment to creating a positive and fulfilling work culture in the rapidly changing AI landscape.
Jeff Fettes, the founder and CEO of Laivly, expressed his excitement about being included on the prestigious list. He acknowledged the challenges of creating a work environment where employees can make a difference in the fast-paced world of AI technology. Fettes emphasized the company’s focus on fostering curiosity, collaboration, and creativity at every level, resulting in a diverse team that is enthusiastic about contributing to the future of emerging tech.
The list of Canada’s Best Startup Employers 2024 serves as a guide for candidates seeking employment in innovative and stable startups. To be considered for the evaluation, companies needed to be headquartered in Canada, founded between 2014 and 2021, employ more than 10 individuals, and exhibit a startup structure.
From a shortlist of 1,500 companies, the final 200 were selected based on more than 3 million data points gathered from various sources. The evaluation focused on three main criteria: employer reputation in terms of employee engagement and corporate culture, employee satisfaction, and growth in terms of headcount and job listings.
Fettes acknowledged that Laivly’s success wouldn’t have been possible without its exceptional team. He expressed pride in the team they have built and the recognition as a great place to work.
Laivly’s proprietary AI platform, Sidd, enables major brands to incorporate AI, automation, and machine learning into their existing customer service programs seamlessly. The company tackles challenges related to cost, consistency, and productivity for contact centers and customer care programs through innovative solutions such as agent copilot and self-service options.
Led by a team of experienced contact center experts, Laivly was born out of the unique needs and challenges of customer service programs. The company prioritizes ethics in AI and the agent experience with the goal of improving customer service across all industries.
Laivly, a privately held company based in Winnipeg, Canada, invites individuals to learn more about their innovative solutions on their website. They can also be followed on LinkedIn, Facebook, Threads, and Instagram for the latest updates and insights.
Overall, Laivly’s recognition as one of Canada’s Best Startup Employers 2024 by Forbes and Statista Inc. reaffirms the company’s dedication to fostering a positive work culture while making significant contributions to the contact center industry through their AI technology solutions.
Link: [Forbes Names Laivly as One of Canada’s Best Startup Employers 2024]
