Kotozna, a Tokyo-based AI communication service provider, has announced the launch of Kotozna ConcierGPT, a multilingual AI-powered chatbot. The service uses Kotozna’s proprietary database and prompt engineering technology to provide specific and hospitable responses to highly contextual questions. Kotozna ConcierGPT is powered by GPT-4, the latest language model from OpenAI, which boasts high levels of accuracy in answering questions and is already being tested at Southern Beach Hotel & Resort Okinawa. The service combines the evolution of large language models and Kotozna’s technology to offer operational efficiency and hospitality, which has become even more crucial during the pandemic. The chatbot is available 24/7 and supports dozens of languages globally. Kotozna concierge services will initially cater to the reservation needs of hospitality businesses, with plans to expand in the future. Kotozna is known for its multilingual digital communication tools like Kotozna In-room and Kotozna laMondo.
Kotozna Launches ConcierGPT, an Interactive Communication Service for the Hospitality and Service Industry with GPT-4 Integration
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