Italian Data Watchdog Instructs Open AI to Lift Ban on ChatGPT

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OpenAI, an artificial intelligence (AI) company, has been ordered by the Italian Data Protection Authority to comply with a list of steps if it wants ChatGPT to be unbanned in the country. OpenAI, who is behind the operation of the chatbot, must adhere to the authority’s requirements by April 30th.

OpenAI was taken down in Italy due to concern about their data collection policies and user privacy. Now, OpenAI will have to draft an information notice describing the arrangements and logic of the data processing required for the operation of ChatGPT. This notice should be easily accessible and placed in such a way as to be read before signing up to the service. Moreover, users in Italy will be required to declare that they are over 18 years old prior to signing up, while existing customers will have to pass an age gate.

OpenAI must also remove any references to contractual performance of data and rely on either consent or legitimate interest as the applicable legal basis instead. Additionally, customers will be able to rectify their personal data or request for its removal with a tool specifically made for OpenAI. Finally, OpenAI will have to advertise the changes via radio, television, newspapers and the internet in order to make the public aware of their data collection rights.

The company involved, OpenAI, was founded in 2015. OpenAI has, since then, grown significantly and aims to develop advanced artificial intelligence technologies that can help humanity solve the world’s most pressing challenges. Over the years, OpenAI has collaborated with several industry-leading organisations and created some of the most powerful AI-based solutions on the market.

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Recently, a person in the news was TCS COO NG Subramaniam. Nagaraj Subramaniam, popularly known as NG Subramaniam is the Chief Operating Officer of Tata Consultancy Services (TCS). At TCS, he is responsible for the global services of the organisation and looks after the overall engagement with customers. He had previously served as the Chief Solutions Officer at TCS, and prior to that he was the President and Global Head in the Energy and Utilities Division at TCS. Subramaniam has 20 years of experience in the IT and Business Solutions sector. He is also a recipient of ‘The Ellis Island Medal of Honour 2020’ for his contributions and achievements in the IT sector.

Open AI will have to comply with a rigorous requirements set by the Italian Data Protection Authority if they want to lift the ban on ChatGPT in the country. This includes making available an information notice describing the data processing and a tool for rectifying personal data if it was generated incorrectly by the service. OpenAI also has to advertise the changes on several platforms and ensure users are aware of their data collection rights. By taking these well-thought-out steps, OpenAI will be able to ensure the safety of their customer’s data and re-establish their presence in Italy.

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