Integrating OpenAI Across Zoho’s Product Range

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Today, Zoho, a technology provider several enterprise solutions, announced the launch of 13 generative AI application extensions and integrations, powered by ChatGPT, in order to combine third-party intelligence with Zia, their AI engine. This artificial intelligence is intended to provide users with a more secure and intuitive experience, as part of Zoho’s mission to offer competitive cloud services.

Ramprakash Ramamoorthy, head of Labs and AI Research at Zoho, certified the value of this alliance in a statement. He noted that the company is dedicated to providing their customers with excellent services that keeps them ahead of the curve, while retaining their core values of privacy, integrity and value. The integrations will enable users to take advantage of ChatGPT’s intelligence in the following products: …

Zoho is a technology provider of end-to-end enterprise software solutions. It was founded by Sridhar Vembu and Tony Thomas in 1996, which kick-started an era of cloud computing that is still prevalent in today’s digital landscape. Zoho has over 50 million users and offers a comprehensive suite of productivity and collaboration platforms, from Customer Relationship Management to messaging, analytics and database management.

Ramprakash Ramamoorthy is the head of Labs and AI Research at Zoho, overseeing a team of engineers working on artificial intelligence and other deep-tech projects. Prior to joining the team, he worked at Explorys (later acquired by IBM) and developed a predictive analytics platform that has persisted in IBM’s Watson platform to date. He holds a Ph.D. in Computer Science from Arizona State University and is leading Zoho’s AI initiatives in their mission to provide an intuitive and efficient user experience.

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