Insight7, a customer intelligence platform powered by artificial intelligence (AI), has recently secured funding to revolutionize customer feedback analysis and product innovation. The funding will enable Insight7 to enhance its platform’s capabilities and provide clients with powerful tools to understand their customers and drive product innovation.
Odun Odubanjo, the founder of Insight7, expressed his excitement about the financial backing, stating that customers and prospects have approached them to make sense of their customer feedback and conversations. Odubanjo believes that in the age of AI, it is remarkable that key product and business decisions are still captured in documents, slides, and spreadsheets, making it difficult to retrieve valuable insights quickly. Insight7 aims to change this by bringing AI’s superpowers to product planning, streamlining the prioritization process.
With Insight7’s latest product capabilities, businesses can analyze customer conversations in seconds to visualize product opportunities, priorities, and recommendations. The company has also announced integrations with popular platforms such as Hubspot, Gong, Zendesk, Intercom, and Google Drive, allowing users to automate the flow of customer insights into their workflow.
Maia Benson, the Managing Director at Forum VC, expressed her excitement about joining Insight7’s journey as a third-time founder and ex-Shopify Product Lead. She believes that Insight7’s focus on unlocking product insights from customer conversations will significantly contribute to making prioritization less challenging.
Insight7 aims to empower businesses to build the right products for driving growth through their AI-powered customer intelligence platform. By leveraging customer conversations, businesses can gain valuable insights and make informed decisions to enhance their product offerings.
In conclusion, Insight7’s recent funding and new product capabilities aim to revolutionize customer feedback analysis and product innovation. By harnessing the power of AI, businesses can quickly understand their customers and drive growth by building the right products. With integrations with popular platforms and the ability to automate the flow of customer insights, Insight7 provides businesses with a comprehensive solution for unlocking valuable product insights.