Debates have been raging about the effects of ChatGPT, an AI technology developed by OpenAI, on certain types of jobs. N. R. Narayana Murthy, the founder of Infosys, believes those concerns may be overblown. In an interview with CNBC, he stated that ChatGPT can be used to enhance knowledge and aid in tasks such as essay writing, but the real impact of the technology is related to how it is employed. Explaining his stance, he said “if there is competition between you and me, you will use the ChatGPT output as your base, and then you will add your own differentiation, your own smartness, your own tweaking”.
Murthy also acknowledged that he would be relying on ChatGPT himself to generate better quality work, but reminded that AI technology can never replace humans due to the human mind being the most powerful imagination machine. He emphasized that “there is nothing that can beat the human mind”. The message from the respected Infosys founder is clear: artificial intelligence technology is a great asset to supplement human efforts, but it can never replicate the critical thinking capacity of the human brain.
It is worth taking a closer look at Infosys, the software service global company that Murthy founded in 1981. Over the last four decades, Infosys has grown to become one of the foremost providers of business consulting, technology, engineering and outsourcing services in the world. It has a workforce of nearly 250,000 people as of 2021 and continues to be a leader in its field.
Murthy, who started the company while still a student, has been recognized internationally for seeing the potential of leveraging technology to improve the efficiency of business processes. His pioneering vision was instrumental in transforming Infosys into a giant of the enterprise IT world. His leadership, drive and enthusiasm will no doubt continue to have a positive impact on the global technology industry.