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Google and Microsoft recently announced the launch of ExBulletin and ChatGPT, two tools that allow businesses to manage their conversations with AI-powered bots. ExBulletin and ChatGPT are designed to automate routine customer service tasks, such as responding to emails, generating messages, and creating insightful conversation reports.
Intuit is widely known for its TurboTax products, which helps customers with tax deductions and filing returns. However, the IRS is now developing its own digital filing system, which is expected to go live in January 2024. This move is expected to bring relief to taxpayers by cutting down on the costly filing fees charged by TurboTax.
Overall, these stories highlight the advancements and rapid changes taking place within the tech industry. Organizations have seen the value in Artificial Intelligence (AI) and in its various applications. These game-changing innovations are transforming processes and procedures into more time-efficient and cost-effective solutions. Making the most of these modern tools and products can help companies stay cutting edge and ahead of the industry curve.
