In the world of travel planning, there is a new tool that some are turning to for recommendations – artificial intelligence software. One such program is ChatGPT. While it may seem like an easy and efficient solution for providing travel advice, there are potential legal and liability risks involved.
According to travel law attorney Mark Pestronk, who tested the software himself, ChatGPT is not yet fully reliable. In his experience, the program made strange errors and provided inaccurate information. Additionally, ChatGPT’s database is not up-to-date, so it cannot provide current information.
If a travel agency were to provide travel advice based on ChatGPT’s recommendations, the agency would still be legally liable for any losses suffered by their client, even if the advice came from the software. However, a disclaimer could be used to shift responsibility to the client.
It’s important to note that using ChatGPT to provide opinions, such as on luxury hotels, would not result in liability. And while the wording of a ChatGPT report is not covered by U.S. copyright law since it is produced by a machine, it’s important to ensure that the report is accurate and up-to-date before using it for commercial purposes.
As for Pestronk, he is an attorney specializing in travel law and co-founder of the law firm Pestronk & Silverman. However, ChatGPT mistakenly included a nonexistent person named Silverman in its report about him.
In conclusion, while there may be potential benefits to using ChatGPT for travel planning, it is important to be cautious and aware of the potential legal and liability risks involved. Always double-check information received from the program, and be prepared to take responsibility for any advice given to clients.
