OpenAI’s ChatGPT-3 has revolutionized many industries since its launch in November 2019. With its recent upgrade to GPT-4, which has been trained on trillions of parameters, this AI technology is set to take off in the field of automation. AI, supported by Machine Learning (ML), and ultimately, Chat GPT, has slowly become an important part of enterprise resource planning (ERP) systems, bringing a multitude of benefits with its incorporation.
Integrated with ERP systems, ChatGPT-4 is capable of providing its users with natural language search capabilities. This helps employees find the information they need within databases quickly and easily. Conversational chatbots can also be developed, which simplifies the job of customer service teams by allowing them to engage digitally with users in a conversational style, providing them with the information or assistance they require.
Also, as data analysis with ChatGPT is made possible, businesses can make use of predictive analytics to discover patterns and trends, as well as anticipate the future. Thus, they are able to stay ahead of their competition, deliver better products and services to customers, and take proactive actions towards aligning operations with the future. Additionally, AI can help enterprises refine activities related to procurement, accounting, project management, risk analysis, compliance and supply chain operations.
Furthermore, ChatGPT offers the possibility for user training, with the automated provision of materials, guidance and responses to user questions in a language and content suitable for the purpose.
To sum up, ChatGPT empowers ERP systems with many advantages; including natural language search, customer service automation, predictive analytics, refinement of certain business activities, and user training. Hence, ChatGPT is becoming a must-have feature for businesses that look to remain competitive and improve their operations in the future.
