Daiwa Securities Co, a Japanese brokerage, is setting a precedent for financial institutions in their country by incorporating the use of ChatGPT, a sophisticated artificial-intelligence (AI) chatbot. The innovative tool is expected to facilitate their day-to-day operations, specifically with tasks requiring English language skills such as information gathering. Introducing this advanced technology is expected to reduce the number of outsourced documents and business plans development process, saving time and money.
“We prioritize the use of advanced technology to increase efficiency and to be more available for customers,” said Susumu Yamamura, a spokesman for Daiwa Securities.
Daiwa Securiites’s decision is quite different to that of major financial institutions in the United States and Europe which are hesitant in using ChatGPT because of privacy issues. Citigroup Inc., Goldman Sachs Group Inc., and JPMorgan Chase & Co. reportedly allow limited of ChatGPT, while the Italian government has imposed a ban on the utilization of ChatGPT in the country.
Microsoft Corp. has addressed this concern by providing a secure environment where all conversations are within the confines of the chatbot platform, safeguarding against information leakages.
Daiwa Securities Co. is a Japanese-based financial services company which provides financial products such as investment banking services, investment trust services, and securities related services. It has several domestic and international offices across the world, making it one of the leading securities and financial firms in Japan.
Susumu Yamamura is the spokesperson for Daiwa Securities Co. He is known for his dedication in ensuring that the organization is always on the cutting edge of technology to provide better services for their customers. His goal is to ensure that their customers can be guaranteed more availability and a more efficient work experience.
