Constructor, an AI-powered product discovery and search platform for enterprise ecommerce companies, has been recognized as a Strong Performer in Forrester Research’s The Forrester WaveTM: Commerce Search And Product Discovery, Q3 2023 report. Constructor received the highest possible scores in the current offering and strategy categories, emphasizing their innovative approach and commitment to customer success.
Commerce search and product discovery solutions are defined by Forrester as software that uses data and logic to personalize product selection for shoppers based on their historical activities and current session behaviors. Constructor excelled in several evaluation criteria, including usability, manual search and merch configuration, guided search and quizzes, type-ahead functionality, and content search. Additionally, their vision, innovation, roadmap, and adoption were all recognized with a perfect score.
The recognition from Forrester solidifies Constructor’s position as a leader in holistic product discovery. By providing personalized and compelling experiences throughout the buyer journey, Constructor aims to optimize results and meet unique Key Performance Indicators (KPIs) for each ecommerce brand. With their award-winning platform, ecommerce companies can deliver individualized experiences across various touchpoints, resulting in increased revenue, conversions, and average order value.
Constructor has recently introduced innovative features such as Attribute Enrichment, which improves product catalog quality, and Quizzes, which offer personalized product suggestions based on shopper responses. They are also working with retail clients to integrate AI-powered shopping assistants into their platforms, allowing for personalized recommendations based on user intent and real-time inventory.
This recognition from Forrester follows several other accolades for Constructor, including being named Best AI Solution in the Convrt Awards for ecommerce. They were also recognized as a Leader in G2’s Summer 2023 Grid for E-Commerce Search Software and received a 2023 Top Rated Software Award from FeaturedCustomers.
As ecommerce companies evaluate product discovery technologies, Forrester recommends prioritizing solutions that offer a balance between manual control and AI-led optimization. Tailored user experiences and support for industry-specific features are also crucial factors to consider.
Constructor’s placement in Forrester’s Wave report confirms their status as a leading provider of commerce search and product discovery solutions. Through their AI-powered platform, they continue to empower ecommerce brands with advanced capabilities to enhance the customer experience and drive business success.
For more information about Constructor’s recognition and their placement in the Forrester Wave report, please visit the official report on the Constructor website.
