Compass UOL, an agile engineering firm, is announcing a new set of connectors integrated with Oracle Cloud Customer Experience (CX). Designed for companies eager for efficient revenue transformation, these connectors are powered by chatbot and Oracle Cloud CX technology.
Oracle is already widely used for digital operations, including marketing, sales, customer service, and other key business functions. It serves hundreds of companies while its customer and developer community membership stands at five million. Revenue transformation is a strategy that seeks to maximize profitability and efficiency by using a combination of tech, processes, and and strategies to improve financial operations and customer engagement.
At Compass UOL, innovation is what drives client growth and transformation. Alisson Aguiar, Director of Customer Experience at Compass UOL, spoke about the importance of these initiatives: “Our clients need to rapidly scale their revenue processes and maximize their net income potential. That’s why we’re introducing new connectors that leverage our digital transformation services with Oracle’s Revenue Transformation, powered by advanced ChatGPT technology.”
Oracle Cloud CX includes AI and machine learning technology, which can automate critical revenue activities. This is fantastic news for companies, who use the platform to pivot to new business models or hybrid models that encompass subscriptions, products, and services. David Hicks, Group Vice President of Worldwide ISV Cloud Business Development, Oracle, noted: “Customers need to evaluate how their customer experience keeps up with their new strategies. Partners like Compass UOL have integrated Oracle’s CX applications, allowing users to reap all the benefits of advanced technologies.”
Compass UOL is an innovation-driven firm that partners with global companies, helping optimize their digital transformation through the implementation of cutting-edge technology. It is part of Oracle PartnerNetwork (OPN), a global program designed to nurture partnerships between Members and Oracle. Through OPN, Compass UOL is contributing to the growth of Oracle Cloud CX customers, offering advanced tools to maximize their success.