Chegg Inc. is combining its roster of quiz answers with the artificial intelligence model GPT-4 to create CheggMate, a mobile-friendly study application tailored to students. With this launch, the software maker is further expanding the use of AI, which has proven to be a challenge for educators. In 2020, the application ChatGPT was launched and it enabled students to submit assignments created by the chatbot, in a way that outwitted coursework. In response, the Los Angeles Unified School District blocked such AI applications while other institutes such as Sciences Po in France imposed a ban on ChatGPT due to the fear of plagiarism of sources.
CEO Dan Rosensweig of Chegg said that CheggMate will be free for users for the first month. The software model adapts to students’ course and processes data on their missed exams and personalizes practice tests so that students can gain the most out of their studying experience. Rosensweig also said that Chegg is aware of the accuracy problem associated with AI models, thus it has structured and checked its answers for quality assurance.
Analysts have been speculating whether Chegg will be able to survive heavy competition from companies like OpenAI which have developed the ‘ChatGPT’ software. However, Rosensweig said that AI and human contribution is taken into account and CheggMate ultimately will reduce its cost of content while boosting the overall profitability.
The CEO of OpenAI, Sam Altman, also expressed the expectations of OpenAI’s collaboration with Chegg, saying it would revolutionize the way worldwide students learn. Chegg’s stock has been declining this year with a market capitalization of approximately $2.3 billion.