AI chatbots and other AI-driven apps are rapidly becoming part of our lives. One such chatbot is ChatGPT, an AI-created bot that harvests vast amounts of information to create human-like responses. The technology has already been used for customer support, tutoring, content generation, and general-purpose chat interactions.
ChatGPT is just one example of AI that can significantly transform and save time for small businesses. For example, it can be used to draft notes to clients and generate hundreds of words in seconds. However, its accuracy is questionable since it is only as good as the data it has accessed. It could produce inaccuracies and mistakes without fact-checking them. Therefore, it cannot be entirely reliable in all areas of business.
Apart from ChatGPT’s accuracy, there are other unresolved legal issues surrounding AI. For instance, copyright and plagiarism issues arise since machine-generated content may contain copyrighted sources. This brings up questions of who owns the content generated by the AI chatbot.
For small businesses that rely on content creation, AI-generated content may affect their bottom line significantly. Companies that use AI-generated software that can produce code or content cheaply might attract clients. Still, this can harm businesses that specialize in humanizing computer-generated content.
However, small business owners can pivot and adapt to this new technology by positioning their companies as experts in enhancing AI-generated content.
In conclusion, AI and related technology are here to stay, and businesses need to keep up with the curve to remain competitive. Companies should always consider the limitations of AI technology and think about ways to adapt to the ever-changing business environment.
