According to a recent study by the University of California, an AI chatbot named ChatGPT performed better than human doctors in providing empathetic and informative responses to medical queries. The university conducted a panel test to compare the quality of responses given by physicians and ChatGPT in answering 195 medical-related questions retrieved from the public subreddit AskDocs. The judges preferred ChatGPT’s responses in 79% of cases, since the chatbot provided more extensive information, averaging 211 words per response, compared to the physicians who averaged only 52. Moreover, ChatGPT’s responses were more empathetic and could potentially reduce unnecessary clinical visits. However, doctors should still review ChatGPT’s responses for accuracy and factual information.
ChatGPT is an AI chatbot that offers informative answers to a variety of questions, including those related to health and medical issues.
Anthony Cohn is a professor of automated reasoning at the University of Leeds in the UK who recommended that an actual doctor should check ChatGPT’s response for accuracy and factual information.
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