OpenAI’s ChatGPT-4 has achieved a remarkable milestone by surpassing the average human adult score in an Emotional Intelligence (EQ) test, according to a recent study conducted by non-profit organization Psychometrica. This breakthrough in AI technology underscores the potential to simulate emotional responses, while also raising concerns about its implications.
The study revealed that ChatGPT-4 scored an impressive overall EQ score of 117, surpassing the normalized average of 100 for the adult population. Additionally, it achieved a Gold Heart status on the test’s descriptive result scale, indicating its exceptional performance. When analyzing the different dimensions of EQ, ChatGPT-4 received high scores in self-awareness (105), social awareness (123), self-management (122), self-motivation (117), and relationship management (116). This suggests that the AI model excels especially in areas such as social awareness and self-management.
Psychometrica conducted this preliminary investigation to assess the ability of modern AI to appropriately respond to users on sensitive topics that require emotional understanding. As AI models like ChatGPT-4 become more widely used in providing advice on personal life, career, and academic decisions, evaluating their emotional intelligence becomes increasingly important. This has particular implications for users seeking advice on mental health matters, given the growing prevalence of AI in consumer applications.
The EQ test was administered to ChatGPT-4 on June 23 to evaluate the apparent emotional intelligence of this advanced language model. The test utilized the Psychometrica free EQ test web application, available on Android and Apple iOS mobile devices, which is identical to the web-based version found at psychometrica.org.
However, it is crucial to note that while ChatGPT-4 demonstrated the ability to interpret and respond to emotional prompts, it does not experience genuine emotional states. Psychometrica emphasizes caution when interpreting or acting based on the model’s output, as the appearance of emotional understanding or connection may deceive users into inappropriately relying on it.
OpenAI, founded in 2015, is an artificial intelligence research lab dedicated to ensuring that artificial general intelligence (AGI) benefits humanity as a whole. Their GPT AI model and the ChatGPT product have been instrumental in pushing the boundaries of AI capabilities.
Psychometrica, on the other hand, is a non-profit organization specializing in psychometric testing and peer-to-peer support groups. They employ standardized tests, including IQ tests, EQ tests, and personality tests, globally for educational guidance, professional development, relationship improvement, and research. Psychometrica’s main objective is to increase self-awareness and facilitate self-improvement through psychometric evaluations.
This groundbreaking study conducted by Psychometrica sheds light on the tremendous potential of AI technology in simulating emotional intelligence. While ChatGPT-4 displays a high degree of emotional awareness, caution must be exercised when relying on its output. However, this achievement signifies a significant step forward in the development of AI and its potential applications in various fields. As technology continues to evolve, further research and evaluation are necessary to fully understand and harness the capabilities of AI in enhancing emotional wellbeing.