People in crisis often struggle to find the help they need. When it comes to issues such as addiction, abuse, and suicidal thoughts, many don’t know where to turn. However, with the rise of artificial intelligence (AI) technologies such as ChatGPT and Bard, some individuals are turning to AI chatbots for fast answers.
But how effective is this approach? A new study has found that just 20% of the time, ChatGPT refers users to reputable resources that are staffed by humans.
According to John W. Ayers, PhD, MA, the lead investigator of the study and vice chief of innovation in the Division of Infectious Diseases and Global Public Health at the University of California, San Diego, no one should have to use technology in this kind of emergency. However, he notes that some people have no one to turn to – and this is the best they have available.
The study highlights the need for accessible and reliable crisis resources. While AI chatbots can provide fast responses, they are not always equipped to handle complex and sensitive issues. As such, it is crucial for individuals in crisis to have access to human-staffed resources that offer professional support and guidance.
Overall, the study underscores the importance of addressing the gaps in crisis resources and ensuring that all individuals have access to appropriate, effective support when they need it most. It’s a sobering reminder of the critical need for human connection and compassion in times of crisis.
Frequently Asked Questions (FAQs) Related to the Above News
What is ChatGPT?
ChatGPT is an artificial intelligence (AI) chatbot that people can turn to for fast answers during a crisis.
Does ChatGPT provide reliable crisis resources?
A new study has found that only 20% of the time, ChatGPT refers users to reputable resources that are staffed by humans.
What kinds of issues can ChatGPT help with?
ChatGPT can help with a variety of issues, including addiction, abuse, and suicidal thoughts.
Is ChatGPT a substitute for human support and guidance?
No, ChatGPT is not a substitute for human support and guidance. While it can provide fast responses, it is not always equipped to handle complex and sensitive issues. It is crucial for individuals in crisis to have access to human-staffed resources that offer professional support and guidance.
What does the study on ChatGPT's effectiveness underscore?
The study underscores the importance of addressing the gaps in crisis resources and ensuring that all individuals have access to appropriate, effective support when they need it most. It highlights the critical need for human connection and compassion in times of crisis.
Please note that the FAQs provided on this page are based on the news article published. While we strive to provide accurate and up-to-date information, it is always recommended to consult relevant authorities or professionals before making any decisions or taking action based on the FAQs or the news article.
