The fear of artificial intelligence (AI) replacing human workers has been a topic of concern since the launch of ChatGPT over a year ago. However, historical evidence suggests that technology advancements often lead to higher living standards and better pay, rather than massive job losses. This was evident during the 1980s when the arrival of accounting software like Microsoft Excel actually created 1.1 million new, better-paid jobs while causing only half a million job losses in lower-paid roles.
Research with business leaders indicates that AI will function as a co-worker rather than a replacement for humans. Experts predict that by 2025, AI will be a workforce partner for 90% of companies worldwide. A survey of 12,000 workers worldwide found that employees view technology as a tool to enhance their capabilities rather than replace them. Most employees prefer a combination of human understanding and AI responsiveness to solve problems, with 87% believing that AI has a positive role in their working lives.
Artificial intelligence systems, such as neural networks, mimic some functions of the human brain but rely on human input to function effectively. AI can enhance human abilities and productivity, especially in IT departments where AI can automatically resolve issues, freeing up human workers to focus on more complex tasks. This collaboration between humans and AI is crucial for driving productivity and navigating the challenges of digital transformation in the workplace.
While some believe AI could eventually replace humans, the reality is that AI empowers humans to interact more efficiently and drive toward common goals. Innovations like automated machine learning (AutoML) have the potential to accelerate progress, but human oversight remains essential for safe and efficient operation of AI systems.
In conclusion, artificial intelligence is poised to transform industries and boost economies around the world. While AI can enhance productivity and streamline processes, it is not a substitute for human workers. The successful businesses of the future will leverage AI as a valuable co-worker, working alongside humans to achieve shared objectives.
