Generali Vietnam Life Insurance Company has recently implemented CyberLink FaceMe® facial recognition technology for eKYC digital identity verification to enhance its customer application service, GenVita. This collaboration with CyberLink, a leading AI facial recognition provider, allows Generali to securely and conveniently verify the identity of new customers and existing policyholders conducting online transactions.
As part of Generali’s commitment to promoting a Transparent Insurance strategy, the integration of CyberLink’s advanced facial recognition engine and anti-spoofing technology aims to improve the overall user experience while ensuring the security and authenticity of transactions. By incorporating facial recognition into the eKYC process, Generali Vietnam is pioneering the mandatory use of this technology in the life insurance sector to enhance security, transparency, and customer experience.
With a focus on enhancing online security and customer trust, Generali Vietnam selected CyberLink’s FaceMe® facial recognition technology for its high accuracy rate of up to 99.83% and robust anti-spoofing mechanisms. FaceMe® has been recognized for its reliability and security, achieving iBeta level 2 certification and ranking highly in the National Institute of Standards and Technology (NIST) Face Analysis Technology Evaluation for presentation attack detection (PAD).
The implementation of eKYC with facial recognition technology ensures that customers’ transactions, personal information, and insurance contracts are safeguarded, offering peace of mind to users engaging in online financial activities. By choosing FaceMe® as their biometric authentication solution, Generali Vietnam demonstrates a strong commitment to online security and compliance with stringent identity verification standards.
In conclusion, the collaboration between Generali Vietnam Life Insurance Company and CyberLink to implement facial recognition technology for eKYC digital identity verification represents a significant step towards enhancing security, transparency, and customer experience in the insurance sector. By leveraging advanced technology solutions like FaceMe®, Generali is setting a new standard for secure and convenient online transactions, ultimately benefiting both customers and the company alike.
