The Japanese government is pushing the boundaries of efficiency when it comes to bureaucracy, launching the first-ever trial of the OpenAI chatbot, ChatGPT. Aimed at making government regulations easier to access for citizens, the chatbot is being trialed by the Agriculture, Forestry and Fisheries Ministry and could revolutionize how Japan handles document management and bureaucratic red tape. Agriculture Minister Tetsuro Nomura said that the chatbot would be strictly managing publicly available information and that it would be used to simplify application forms and public support documents.
OpenAI’s ChatGPT acts as an AI-driven, language-generation system, able to read and understand written documents in order to answer questions with accuracy. This technology has already been utilized in debates at the Japanese Parliament, where an opposition lawmaker asked the Prime Minister questions written with the help of ChatGPT.
The ministry also plans to have the chatbot update online manuals which specialize in navigating and filling out complicated forms and grant applications. This seems to be a much needed step, considering the thousands of pages of recent changes to Japan’s regulatory system.
As a global leader in the field of AI, OpenAI is dedicated to pushing the boundaries of AI research to create more “human-like” and responsible AI. This is why ChatGPT is designed explicitly not to reveal any confidential information as Ministry Nomura has said, but rather “to make people’s lives a little easier.”