AI chatbot ChatGPT has been causing fear among workers that it may soon take over their jobs, particularly those that involve manual and repetitive tasks. A report by the Washington Post confirms that the AI chatbot has started replacing human workers, such as copywriters who write marketing and social media content, with ChatGPT’s automated tools. One example is 25-year-old former copywriter Olivia Lipkin from San Francisco, who lost her job due to the cheaper cost of ChatGPT. While the use of AI chatbots and other automated tools has its shortcomings, with experts arguing that it cannot match human writing skills and many other human qualities, some companies are still willing to compromise quality for cost-cutting. However, the future of work is not solely dependent on technology, and it is important for workers to understand how to improve their value proposition and upskill their unique talents to stay ahead of AI’s disruption to the workforce.
The article mentions a tech start-up where former copywriter Olivia Lipkin worked as the company’s sole author. The launch of AI chatbot ChatGPT resulted in a decline in her workload, and her managers even referred to her as Olivia/ChatGPT on internal Slack groups. She was later fired without explanation, but later found out that her managers had determined the cheaper cost of ChatGPT as opposed to paying her salary.
It is important for companies and organizations to consider the potential impact of AI and how to balance the use of automation with retaining human talent and fostering innovation.
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